Non-profit + public sector.

Guided by purpose, built on trust. Strong communication doesn’t happen by accident — it’s grounded in clarity, empathy, and collaboration. I work with public agencies, universities, and nonprofit organizations that value thoughtful strategy, creative problem-solving, and measurable impact. The result: marketing that informs, inspires, and strengthens community connection.

From higher education to transportation and the arts, mission-driven organizations rely on meaningful engagement—and your marketing should, too. I help teams translate complex goals into clear, accessible stories that reach the right audiences and earn public trust.

My work spans digital campaigns, social media, website design, email outreach, and community engagement initiatives — all designed to increase awareness, participation, and support. Whether you’re a university department, regional agency, or nonprofit arts group, I create communication systems that clarify your message and amplify your mission.

With experience across education, transportation, and cultural sectors, I understand how to balance creativity with compliance and storytelling with strategy. From brand development and content planning to campaign execution, every project is built to serve your mission—and the people behind it.

Here are a few companies I’ve had the pleasure of working with—I’d love to work with you too.

OCTA logo. Craft Communications is an integrated marketing communications (IMC) agency in Los Angeles specializing in digital media marketing, content marketing, social media marketing, SEO, copywriting, advertising and creative design. From idea to impact, we craft communications that align strategy, storytelling and execution to connect and convert across web, social, search and print. Kim Flum is an expert in integrated Marketing Communications.